DATA PRIVACY NOTICE

Introduction

The Kings Arms (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

1. Definitions

  • Data controller – A controller determines the purposes and means of processing personal data.
  • Data processor – A processor is responsible for processing personal data on behalf of a controller.
  • Data subject – Natural person
  • Categories of data: Personal data and special categories of personal data

Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2. Who are we?

The Kings Arms will be the data processor for the purposes of providing training services to its clients. Employee personal data may be provided to The Kings Arms by the client in order that The Kings Arms can fulfil its contract services. In some cases, The Kings Arms may be classed as joint data controller with its client. In all cases, this Privacy Notice will be provided to all its employees of the client whose data we process. For all data matters contact Rod Lamont.

3. The purpose(s) of processing your personal data

We use your personal data for the following purposes:

  • To manage, support and provide design, development and consulting services as requested;
  • To provide you with qualified personnel to provide design, development and consulting services;
  • To maintain our own accounts and records.

4. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

• Personal details – (name, company postal address, e-mail address and phone number)

The personal data that has been gathered, processed, transferred and stored has been provided by the client in order that The Kings Arms can fulfil its contract to provide services.

5. What is our legal basis for processing your personal data?

Our lawful basis for processing your general personal data:

  • Processing necessary for the performance of a contract

6. Sharing your personal data

Your personal data will be treated as strictly confidential and will take all reasonable precautions to protect such data (such precautions to include, at a minimum, all precautions we employ with respect to our confidential materials). We will not divulge any personal data to any third party (other than to employees or associates. Any employee or associate given access to any personal data will have a legitimate “need to know” for such use.

7. How long do we keep your personal data?

We keep your personal data for the duration of the client relationship. Irrespective of any termination of the Contract, our obligations with respect to personal data expire 5 years from date of receipt of personal data.

8. Providing us with your personal data

We require personal details (name, office address, email address and phone number) as a requirement to enter into a contract and fulfil a contract.

9. Transfer of Data Abroad

Personal Data will only be transferred outside of the EEA if you instruct us to do so, i.e. if any of your employees or those who you would like us to provide training services to are located outside of the EEA. Any such transfer of personal data will be restricted to the data that you provide us with and we will rely on our contract with you in order for us to do so.

10. Automated

We do not use any form of automated decision making in our business.

11. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

12. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

13. How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact Rod Lamont.

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site..

How Cookies Are Used

We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load. We sometimes use cookies to remember a choice you make on one page, when you have moved to another page if that information can be used to make the website work better. For example:

  • avoiding the need to ask for the same information several times during a session (e.g. when filling in forms), or
  • remembering that you have logged in, so that you don’t have to re-enter your username and password on every page.

Cookies for Analytics

We use analytics to measure how many visitors are using the website, which pages interest them and so on, and this involves storing the following cookies:

Name: _utma Typical content: randomly generated number Expires: 2 years

Name: _utmb Typical content: randomly generated number Expires: 30 minutes

Name: _utmc Typical content: randomly generated number Expires: when user exits browser

Name: _utmz Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) Expires: 6 months

For more information Google Analytics website.

 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

Personal data

Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so.

Other Websites

The information on this page applies only to this website and not to other sites linked to from these pages.